Shipping policy

We take pride in delivering Pokémon TCG products safely and efficiently to trainers everywhere! Here’s what you need to know about our shipping process:

Processing & Shipping Times

Orders are typically processed within 1-3 business days (excluding weekends and holidays).
Once shipped, delivery times depend on your location and the selected shipping method. Estimated delivery times are:
- Domestic (Within [Country Name]): 3-7 business days
- International: 7-21 business days (varies by destination and customs processing)

Shipping Costs

Shipping rates are calculated at checkout based on your location and order size.
Free shipping may be available on orders over a certain amount—check our promotions for details!

Tracking & Delivery

All orders include a tracking number, which will be sent via email once your order is shipped.
If your order hasn’t arrived within the estimated time, please check the tracking details before contacting support.

International Shipping

We ship worldwide! However, customers are responsible for any customs fees, import duties, or taxes imposed by their country. We cannot guarantee delivery times for international orders due to customs delays.

Damaged or Incorrect Shipments

If your package arrives damaged or contains the wrong items, please contact us within 48 hours with photos so we can make it right.

We’re committed to getting your cards to you safely and securely—because every trainer deserves Quality Pulls